How it works

The back office of your store, run for you.

Arxos does the work a Shopify brand hires assistants for. It answers customers, keeps stock and purchase orders ahead, and counts what the store really made. Anything that moves money waits for your click.

Built for Shopify, Amazon opening soon. Fourteen days free, cancel anytime.


01Setup

Four steps, then it runs.

Arxos asks only what it cannot learn from your data, like your return window and how you talk to customers. It learns the rest from every correction you make.

  1. STEP 01
    Install Arxos on Shopify

    It connects to your store and loads a year of orders in the background, with a progress line while it works.

  2. STEP 02
    Forward your support inbox

    Every customer email lands in Arxos, and is sorted with a reply drafted when you open your Inbox. Replies go out from your own domain.

  3. STEP 03
    Turn on the store chat

    One switch in your theme editor puts the chat on your store. The first conversation lands in your HelpDesk.

  4. STEP 04
    Connect your bank, if you want profit

    Through Plaid, read-only. Finance then shows what the store made after every fee and after your overhead.

02What you see

Your whole store, every morning.

One screen: what Arxos finished, what it noticed, and the few calls that are yours to make.

03HelpDesk

Customers answered in your voice.

The chat on your store and your support email, in one inbox. The chat works alone; email drafts until each topic earns the right to send.

Done alone
  • Answers store chat from your products, policies and past answers
  • Checks who the customer is with their order number and email, then reads their order
  • Fixes a shipping address on a verified order, swaps an item for one of the same price, and cancels an unshipped order inside your return window (with its refund)
  • Recommends products and sends a checkout link with your discount applied
  • Files junk and spam, and flags shipments a carrier is sitting on
Prepared for your click
  • Refunds on shipped orders, and every refund asked for by email, with the customer verified and the exact amount worked out
  • Email replies, drafted in your voice with the order already read
  • Anything Arxos is unsure about, with a three-line brief of what the customer wants
Autonomy, earned per topic
Copilot first, then Autopilot, topic by topic.

Every topic starts on Copilot: Arxos drafts, you approve. A topic can send email alone once it has 20 approved replies with 90% of them sent unedited, and only after you switch it on, or after you raise the autonomy setting so every topic that has earned it switches itself on. Each of those sends waits in your inbox first, 15 minutes unless you change it, with a Stop button.

Teach it once
It keeps what you correct.

Edit a draft or tell Arxos more, and the answer is kept for the next customer. The FAQ writes itself from real conversations.


04Inventory

Stock that stays ahead.

Arxos watches how fast each product sells, so the reorder is proposed before you run out.

What it keeps
  • Stock for every product, with a stockout date from your real sales pace
  • Landed cost per product: the unit price plus freight, the number profit is counted from
  • Your suppliers and locations in one place, with each supplier's lead time
Prepared for your click
  • The reorder, with quantities, proposed when you open Home or Purchase Orders; one click records it as a purchase order
  • One more click emails your supplier their own page for that order: production timeline, shipping and tracking, and their invoice
  • Every purchase order tracked stage by stage from the factory to your door

05Finance

What the store really made.

Not revenue with a guess under it: every sale less what it cost you, then the overhead from your own bank.

Counted for you
  • Net profit: sales less landed product cost, the exact shipping label, card fees and ads
  • True profit: net profit less the overhead in your bank and cards, with a check mark on what counts
  • Any day or range: revenue, profit, money in the bank and inventory spending
  • A sales map of where buyers are, and reports you can print or export: profit and loss, balance sheet, cash flow
Your bank, read-only
Connected through Plaid.

Arxos reads balances and transactions; it cannot move money. Inside your business, only the owner and admin seats see bank data, and each bank can be changed only by the person who connected it.


06Team

Your people, in the same place.

A seat for everyone who helps, with access by area. Your first teammate is free, then $20 a person a month, $10 for chat-only.

The workspace
  • Seats by area: a support seat sees HelpDesk, an admin sees everything
  • A team chat next to the work, and payroll lines on the same page
  • Every reply and approval on the record; who did it, from the team log (next build)
Who sees the money
  • The owner and admin seats see Finance and the bank
  • Everyone else sees their own work and nothing of the bank
  • No other business on Arxos ever sees your store's data

07What stays yours

Three rules that do not bend.

The reasons a founder can let Arxos run the day.

Money
Money never moves alone.

Refunds, cancellations and purchase orders are prepared completely, then Arxos stops and waits for your click.

Data
Your data stays yours.

Every business is its own account. Arxos never uses one store's customers or numbers to run another.

Record
Everything is on the record.

Open any conversation or decision and see what happened, when and why.


08Coming next

Built, then listed.

These are in the works. They show as Coming in the app until they ship, and they are not in the lists above.

In the works
  • Amazon: orders and FBA stock next to Shopify, opening once Amazon approves the public listing
  • Instagram and Facebook messages in the same inbox
  • Preorder answers from your purchase orders
  • Cash projections on Finance
The plan
$99/month

Everything above, unlimited conversations and 100 AI resolutions a month. More only when you click, 50 cents each in packs from $20.

How pricing works