Arxos learns your business in days, not weeks.
When you connect Shopify and your inbox, Arxos studies the way you actually run your business — your past replies, your refund policy, your products, your voice. Then it builds a decision tree just for you, and starts answering messages and recovering carts on day one.
What happens the second a customer sends a message
Every message takes the same path. Classify the intent, run the guard that protects your business, take the action, then learn from whether you kept or edited the reply. The diagram below is the live shape of the routing layer. The actual model, thresholds, and brand-voice tuning are private to your tenant.
Refunds, cancellations, partnerships, anything that moves dollars: Arxos drafts, never sends. You stay in control of the surface area you care about.
Five inputs. One Operator that sounds like you.
We start building your tree before you finish your coffee.
Onboarding isn't a passive form. As you connect each tool, Arxos asks a small set of pointed questions that grow the decision tree fastest: the questions a human store manager would ask on day one.
- 1How do you sign your support emails?
- 2What are the five questions customers ask you most?
- 3What's your refund window — and when do you waive it?
- 4When a Closer offer goes out, how aggressive can the discount get?
- 5Which categories should always escalate to a human?
Each answer becomes a node in your tree. The faster you answer, the faster you reach autonomy.
refund.window=30d · waive=unopened · restock=opened · ship=first-replacementAn inbox that mostly runs itself, and a Closer that has paid for the plan many times over.
Most brands hit T2 autonomy in their first week and T3 by week four. Closer typically recovers more in its first month than the plan costs for a year. We track both inside the app, side by side, every day.