Arxos is the autonomous back office for ecommerce brands. It gives a brand one place where customer questions are answered in its own voice, stock and purchase orders stay ahead, and profit is counted after every fee. Refunds on shipped orders, refunds asked for by email, and purchase orders wait for the owner's approval; in the store chat, a customer who proves an order is theirs can cancel it while it has not shipped.
Company
Arxos is a product of Midfluence LLC, a Delaware limited liability company formed on January 25, 2022. Midfluence LLC owns and operates the Arxos service.
- Legal entity: Midfluence LLC
- State of formation: Delaware
- Delaware file number: 6591206
- Registered office: 221 N. Broad St, Suite 3A, Middletown, DE 19709
- Registered agent: United States Corporation Agents, Inc.
- Website: joinarxos.com
What we do
Arxos covers a brand's back office in four areas: HelpDesk (the chat on the store and the support email, answered or drafted in the brand's voice), Inventory (stock, stockout dates, and purchase orders with a page for the supplier), Finance (true profit after every fee, with bank and card data through Plaid), and Team (seats with access by area). Each area earns more autonomy as the owner approves its work.
For sellers on Amazon Seller Central, Arxos connects through the Amazon Selling Partner API (SP-API), read-only, across orders, FBA inventory and fees, so Amazon's fees come off Amazon sales in the profit view. The connection opens to sellers once Amazon approves our public listing. See Arxos for Amazon sellers for the full service description.
Who we serve
Single-founder and small-team ecommerce brands shipping physical products, starting with brands on Shopify.
How to reach us
- General + product: support@joinarxos.com
- Billing: billing@joinarxos.com
- Security: security@joinarxos.com
- Privacy + data requests: privacy@joinarxos.com
Real humans read every email. We aim to reply to most messages within one business day; urgent issues usually get same-day attention.
Security & data handling
Arxos is multi-tenant by design: every business's data is scoped to its own account and never crosses between accounts. Connection credentials (Shopify, Amazon, email, bank) are encrypted at rest with AES-256-GCM. Detailed practices live in our Privacy Policy and Terms of Service.