Arxos for SaaS & Software

The chat and the support inbox Shopify brands run on Arxos are coming to software companies: answers from your own pages, with the hard ones handed to your team.

Arxos is sold to Shopify stores today. For a business without one, the chat and the order tools are coming.

What your customers ask

Questions like these come in every day.

  • How do I reset my password?
  • Can I change my plan?
  • Does it work with the tools I use?
  • Why was I charged twice?
  • Can I get a refund?

Where Arxos takes the work

The work behind the business, and the part of Arxos that will take each job on once it opens to businesses like yours.

  • Product and how-to questions on your website

    HelpdeskComing

    The chat on your website

    Answers from your own pages and your past answers, and hands over what needs a person.

  • Billing questions that need a person

    HelpdeskComing

    Brings you only the hard ones

    Anything with money or judgment waits for you, with the reply already written.

  • Your support email

    HelpdeskComing

    Your support email, sorted

    Forward your support inbox: every email is sorted, with a reply drafted in your voice that goes out from your own domain.

  • Answers that get better with every edit

    HelpdeskComing

    Learns from every edit

    Each answer you approve teaches it. A topic answers alone only after it has earned it.

  • Every subscription and bill you pay

    FinanceComing

    Where the money goes

    Spending by category and every subscription you pay, in one list, so you can see what to cut.

What Arxos does not do yet

  • Arxos does not connect to your billing system or your users' accounts, so it cannot change a plan or reset a password itself.

More industries

Tell us about your business.

Real humans read every email. Arxos runs Shopify stores today; the chat and the order tools are coming for businesses without one.